IBM iX
We are a consultancy, digital agency, design studio, and tech company all in one. A new kind of partner – inspired by 100 years of tech expertise.
Description
IBM iX DACH & CRO is a unique brand that combines consultancy, digital agency, design studio, and tech company capabilities. Inspired by 100 years of tech expertise, we are the Experience Agency of IBM Consulting. With a focus on the interaction between humans and technology, we help shape the future with products, services, and experiences that connect people. As a team of over 1,200 experts in Germany, Austria, Switzerland and Croatia, we are team players and change agents, blending creative spirit and speed with in-depth industry knowledge and the technology power of IBM. Our comprehensive range of services includes digital business consulting, experience design and communications, engineering and development, as well as workflows and operations. We offer end-to-end skills to successfully navigate digital transformation, partnering with clients from analysis and ideation to roll-out and operations. With industry expertise in sectors such as public services, mobility, retail, banking, and insurance, we tackle the unique challenges of our clients. Our partnerships with leading technology providers further enhance our ability to deliver sustainable business models. Join our diverse community and unlock your potential for personal growth. Explore exciting projects, training, coaching, and a global network of like-minded individuals. Let's start the journey together. Contact us now: ibmix.de/en/contact
Services
Business Consulting
Digital experiences produce real impact if products and services are reimagined and improved with the help of data in conjunction with business models, IT architectures, processes and organisations.
Our project experience allows us to face any challenge head-on. No matter the level of complexity, we have the right solution.
Digital Advisory
- Research, Insights & Assessment
- Data & Analytics
- Marketing, Commerce & CRM Strategy
- Platform Architecture
- Digital Ventures & Innovation
- Digital Portfolio Management
- Business Case & Modelling
Customer Experience Strategy
- Experience Consulting
- Omni-Channel Strategies
- Experience Ecosystems
- Marketing Automation & AI
Experience design & communications
Excellent interfaces, complex omni-channel journeys and campaigns with impact? We do it all.
Experience design is so much more than a visual interface – it’s a key success factor for digital business.
We also advise on brand management and the development of scalable design systems and organisations.
Experience Design
- Experience Design Strategy
- Ideation & Enterprise Design Thinking
- Customer Journey & Service Design
- UX/UI Design
- User Research & Testing
- Design Systems, DesignOps
Digital Communications
- Brand Strategy & Design
- Communication & Marketing Campaigns
- Content Strategy, Content Marketing, SEO
- Editorial Services & Media Production
- Social Media
Engineering & Development
Our team is well established in the area of web and mobile technologies.
With our expertise and long-standing partnerships with the leading providers of marketing, commerce and sales software, we can develop digital experience ecosystems holistically.
And we have the global tech power of IBM when it comes to nearshoring or offshoring as well as cloud, security and AI.
Digital Experience Platforms (DXP)
- Marketing & Communication Platforms
- Experience Management Platforms
- Commerce Platforms
- Customer Relationship Management
- Customer Data Platforms
- Field Sales & Service Platforms
Custom Development
- Prototyping, POC, MVP
- Ecosystems & Marketplaces
- Mobile App Development
- Headless Applications & Microservices
- Employee & Collaboration Platforms
- Hybrid Cloud & AI
Workflows & Operations
We take responsibility for the success of a project, train organisations in new working methods and can even take over parts of their business, e.g., in digital marketing or experience management. We provide long-term support and find the best solutions for DevOps and automation.
Workflows & Ways of Working
- Agile at Scale
- Product & Program Management
- Change, Enablement & Governance
- Business Process Design
- Marketing-as-a-Service
Operations, Support & Automation
- Implementation & Rollout Management
- Experience Management Services
- Application Maintenance & Support
- DevOps & Automation Services
- Process Outsourcing
